Service Desk IT Support with French

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Plný úvazek
Zveřejněno
Kontaktní osoba
Referenční číslo
20-15-391985
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Popis pozice

Are you an IT enthusiast, a French speaker, and do you enjoy providing technical support?

Key responsibilities:

  • Reply to queries as the 1st point of contact
  • Identify technical issues
  • Ensure user needs are met
  • Record technical issues
  • Escalate more complex issues
  • Accept inbound telephone calls and emails
  • Provide an excellent customer experience
Požadavky
  • Command of English and French (C1)
  • Strong communication and interpersonal skills
  • Relevant Experience (1 year)
  • Problem solving skills
Benefity
  • 25 days of holiday
  • Sick days
  • Flexible working hours
  • Meal vouchers
  • Multisport card for sport activities
  • Public transport reimbursement
  • Career development in an international company
Další informace
Více podobných pozic naleznete na https://www.grafton.cz/cs/job-search
Tato pozice je archivovaná
Tato pozice je archivovaná