IT Support with German - remote possible!

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Lokalita
Praha
Obor
IT - hardware, sítě, správa
Druh pozice
Plný úvazek
Zveřejněno
Kontaktní osoba
Ruszó Jakub
Referenční číslo
20-15-392129
Tato pozice je archivovaná
Tato pozice je archivovaná
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Popis pozice

Are you an IT enthusiast, German speaker and do you enjoy providing technical support? We seek both junior and senior profiles, hence keep reading below!

Responsibilities:

  • Reply to queries related to hardware, software and networking
  • Support users with installing apps
  • Identify technical issues
  • Ensure user needs are met
  • Record technical issues
  • Escalate more complex issues
  • Participate in creating manuals
  • Provide excellent customer experience
  • You can perform this role remotely within Czech Republic.
Požadavky
  • Command of English and German (C1)
  • Pro-activity
  • Strong communication and interpersonal skills
  • A plus: Degree in Computer Sciencer or similar
  • A plus: Knowledge of network security and anti-virus
Benefity
  • 5 weeks of holidays
  • 4 Sick days
  • Meal vouchers
  • Referral bonuses
  • Multisport card
  • Refreshment in the office
  • Work on interesting projects
  • Professional development
  • Active use of foreign languages
  • Competitive salary and many other interesting benefits
Další informace
Více podobných pozic naleznete na https://www.grafton.cz/cs/job-search
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Tato pozice je archivovaná
Tato pozice je archivovaná