Are you an experienced ServiceNow professional who enjoys combining technology, business needs and product ownership? We are looking for a ServiceNow Product Owner to take ownership of the platform's development, roadmap and lifecycle and play a key role in shaping how ServiceNow supports the wider business.

You will work closely with business and IT stakeholders, translate requirements into effective solutions, set priorities and drive continuous improvement. The role combines strategic thinking with a hands-on approach, giving you the opportunity to influence the ServiceNow roadmap and deliver solutions with a tangible business impact.

What will you do?

• Own and develop the ServiceNow roadmap and lifecycle, defining priorities and driving the continuous development of the platform, with a particular focus on CSM and ITSM
• Manage demand intake and backlog prioritization, translating business needs into clear functional and technical requirements
• Act as a key IT partner for business stakeholders, advising on ServiceNow solutions and aligning platform development with business priorities
• Ensure the platform architecture, configuration and integrations follow enterprise, security, compliance and governance standards
• Oversee technical debt, upgrades and releases while maintaining platform performance, scalability, stability and usability
• Lead and coordinate ServiceNow projects and initiatives across multiple teams and stakeholders, balancing strategic planning with a hands-on approach to solution design and implementation
• Identify opportunities for automation, process improvement and better use of ServiceNow