Are you an university student looking for a great job opportunity to start your career?

Do you like communication with people and are you able to work with MS Office tools on advance level?

If you have advanced English and you able to work at least 20 hours/week, we are looking for your CV!

Job description:

• check incident tickets and their target resolution time
• communicate with ticket solvers
• watch incident closed with workaround and its link to Problem tickets
• check agreed closure date of Problem tickets etc.
• participate in Risks and Permanent Access Requests reviews
• attend project calls

Longterm cooperation for 20 hours/week.

Start: immediately

Location: Prague 4 (near Chodov metro station)