Do you have experience in Business-to-Business customer service?

Do you want to work in a multinational corporate environment?

As the Sales Support Representative you will be a part of the European Chemicals Sales Organization and you will provide support to the Sales department.

Your key responsibilities will be:

• Identify and answer customer needs, priorities and complaints in terms of service and product offerings. Some accounts are owned by you.
• Take escalation calls from customers or from Customer Services / Supply Chain
• Monitor customer orders inflow
• Handle product availability issues and help defining priorities in allocating product available
• Help Sales in price calculation and contract development
• Handle price communications to regional multi-national customers
• Solve pricing and invoicing issues
• Provide ad-hoc support to the Sales Representatives