Do you have experience with credit collections process and do you speak French? Then this job opportunity may be ideal for you!
The Credit Collection Senior Specialist is responsible for approaching customers daily to build up the relationship with the goal to receiving the outstanding payments to our Operating units. The Collection Specialist represents the company to customers and has significant impact on the customer relationship.
The main responsibilities are:
- Perform daily collection activities and be responsible for monitoring overdue payments from customers
- Daily collection activities can be telephone calls, emails, sending reminders and statements
- Approaching customers daily to build up the relationship
- Responsible for maintaining the sub ledger of their region
- Maintain accurate and up to date customer details and account records
- Review and approve customer’s hold releases
- Drives necessary actions to improve DSO and bad debt percentages
- In cooperation with Sales Managers and Sales reps and CS discuss the status and new orders of our customers
- Prepare collection arrangement
- Responsible for adjustments, handle queries and resolve problems within company guidelines and policy
Location: Prague - Palmovka
Salary: 40 - 45 000 CZK/m
Start: immediately