Our client is a well-established, gradually growing international company that is currently looking for a KYC Business & Process Analyst

Your responsibilities will be as follows:

• To coordinate data analysis and assessment in order to assist the adoption of procedures, guiding principles, and guidelines for a small client group.
• Control the selection and preparation of services.
• Handle common service requests, respond to inquiries, address issues where possible, or assist in solving issues in close coordination with specialists or next level support.
• Carry out user management duties
• Track service requests, solve issues, and examine inquiries and error messages.
• Encourage regular cost and efficiency evaluations to promote productivity goals
• To oversee the budgeting and management of staff costs as well as the evaluation of the services, procedures, and ongoing improvement in general.
• Participate in country-level service projects