IT Support with English

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Lokalita
Praha
Obor
Finance a účetnictví
Druh pozice
Plný úvazek
Zveřejněno
Kontaktní osoba
Fazekašová Darina
Referenční číslo
20-7-363860
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Popis pozice

Another great opportunity to join strategic IT center in Prague.

Don´t miss this opportunity to become part of a global Service Desk with teams All around EMEA.

You will be dealing with L1 & L2 incidents via phone and ServiceNow platform (installation, configuration) regarding desktop systems, SW, workstations, Telco or network connectivity. You will identify, troubleshoot, document, and resolve issues, collaborate and escalate complex problems according to escalation procedures.

Požadavky

What we need from you?

  • Technical education (computer science, information technology or similar)
  • At least 1 year of experience in the area of technical support
  • Fluent level of English
  • Knowledge of Active Directory, Microsoft Office both client and hosted (Office 365)
  • Basic knowledge of operating systems and desktop hardware
  • Experience installing software / applications
  • Working knowledge of remote connectivity tools
  • Knowledge of computer HW and SW and regular office equipment
Benefity
  • Yearly bonus
  • Relocation package
  • 5 weeks of holidays
  • Meal vouchers
  • 4 sick days
  • Multisport card
  • Flexi passes
  • Contribution for birthday present
Další informace
Více podobných pozic naleznete na https://www.grafton.cz/cs/job-search
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Tato pozice je archivovaná
Tato pozice je archivovaná