☑️ Do you speak advanced German?

☑️ Do you have experience from customer service and are you interested in HR?

☑️ Would you like to work from home?

If your answer is yes, we are looking forward to your CV! 📩

Job tasks:

🔹 First point of contact for employees and managers via phone, email or chat

🔹 Log contacts into case management system

🔹 Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures

🔹 Escalate queries that cannot be resolved

🔹 Identify gaps in the supporting documentation and cooperate on improvement of processes

🔹 Reporting

Start: anytime

Location: Chzech republic - full home office

Contract for one year with possibility of prolongation.

Working schedule: full time (40 h/w)