We are currently looking for a HR Services Associate with German in Prague to join our team on our client’s side.
Tasks and Responsibilities:
- Provide support to HR Services team
- Perform first line customer support by phone
- Use the SAP archiving module to archive confidential documents
- Use the administrative software to create documentation
- Provide support in distributing cases in ServiceNow
- Monitor the case pool to ensure the timely distribution of cases within agreed SLA (4 hours) in accordance with the assignment rules
- Provide support in case handling to service delivery team
- Provide input on case handling process improvements
- Perform other basic HR Services tasks
- Perform ad hoc tasks assigned by the manager
If you are interested send us your CV, it is time to grow!
Start - asap
Location - Prague 4