Customer Care with English plus other EU language in Prague
Popis pozice
Have you just moved to Prague and would you like to find a job in an international company? Or is it a time you to find a new employment so you are looking for new opportunities?
Read more if you are an English speaker who feels comfortable to be a part of the international environment and prefers to work and communicate with people as well as make an impact, and grow at a professional level.
Your responsibilities:
- Ensuring the needs of all customers/clients are met
- Managing and processing orders from customers in a short, timely manner
- Responding to customers´ inquiries (over the phone and email)
- Ensuring technical and other inquiries are appropriately redirected and followed up
- Coordinating with other departments within the company (cross functional cooperation, supply chain team, sales, etc.)
Požadavky
- Fluent English
- German/Italian/Polish (or another EU language is an advantage)
- Previous work experience in a multi-national company
- Working experience in a customer service role is a plus
- Communication and organizational skills
- At least an intermediate knowledge of MS Word, Excel
- Proactive attitude and drive for efficiency
This position is suitable for EU citizens, or foreigners with a valid work permit in CZ, due to the requirement of immediate working availability
Benefity
Benefits:
- Vacation - up to 25 days
- Unlimited period contract
- Flexible working hours
- Opportunity for career growth both horizontally and vertically
- Home Office
- Referral bonus
- Meal Vouchers
- Fruit and refreshment in the workplace
- Multisport Card
- Life/Pension Insurance Contribution
- Training and language courses
- Teambuilding and company events
Send us your CV in English and Czech if you have one.
For more related job opportunities visit www.grafton.cz/en/job-search?utm_source=jobboard&utm_medium=jobposition
Please, quote the reference number 20-1-389242
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