CLIENT SUPPORT WITH FRENCH, ITALIAN OR GERMAN

Lokalita
Druh pozice
Plný úvazek
Práce z domu
Flexibilní pracovní doba
Práce pouze na pracovišti
Zveřejněno
Kontaktní osoba
Referenční číslo
1005015
Popis pozice

Are you fluent in English and one of the following languages: French, German, or Italian? Do you enjoy helping customers and solving problems? If you're customer-oriented and eager to develop your career in an international environment, we'd love to hear from you!

As a Customer Service Representative you will be responsible for:

  • Manage your own portfolio of customers and build long-term relationships
  • Provide customer support via phone and email, ensuring a high level of service
  • Guide customers throughout the entire order-to-cash process
  • Assist with order entry, purchase orders, logistics, deliveries, and related inquiries
  • Handle customer requests, maintain accurate records, and complete administrative tasks
  • Work closely with internal teams to resolve issues and ensure customer satisfaction
  • Collect customer feedback and contribute to continuous process improvements
  • Proactively identify and resolve customer issues while providing professional advice and support

Contract: 1 year with a possibility of prolongation

Start: immediately

Location: Prague 3

Požadavky
  • Fluent ENGLISH min. B2+ in oral and written form
  • Knowledge of FRENCH, GERMAN or ITALIAN min. B2
  • Experience from corporate environment
  • communication skills
  • Previous customer service work experience or administration
  • Ability to work under pressure
Benefity
  • 5 weeks of vacation
  • Annual bonus
  • Meal allowance
  • Training and courses
  • Other benefits
Další informace
Více podobných pozic naleznete na https://www.grafton.cz/cs/job-search