Customer Care Professional with Polish

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Zveřejněno
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Referenční číslo
20-6-371465
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Popis pozice

Do you want to be there to help customers when they need you the most?

This feeling is mutual because we need you as well!

Should you be a Polish and English speaker with an enthusiasm for human interaction and providing professional customer support, you are a perfect match!

You will be accountable for:

  • Daily communication with customers in Polish via phone or mail
  • Responding to questions and queries about company product via phone
  • Research of information about company product
  • Using of company system according to company´s criterions
  • Adding of new customers into the company system
  • Handling requests and complaints of clients
  • Readiness to calm down a customer if necessary
Požadavky
  • Fluent Polish and English
  • Exquisite communication and problem-solving skills
  • Client-oriented type of person
  • Ability to resist stress
  • Amicable personality
  • Experience from customer service or sales is a great plus but not must
Benefity

 5 weeks of vacation

 Flexible working hours

 Home office

 5 Sick days

 Contribution for holiday (flexi pass vouchers)

 Contributions to the pension and life insurance

 Multisport card

 Meal vouchers (120 CZK/day )

 Educational courses and training

 Refreshments on workplace

 Massages

 Contribution to sport, culture, leisure

 Corporate events

Další informace
Více podobných pozic naleznete na https://www.grafton.cz/cs/job-search
Tato pozice je archivovaná
Tato pozice je archivovaná