Technical Support with Swedish

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Contract Type
34 000 - 39 000 Kč
This position is archived.
This position is archived.
Job description

Do you have an interest in technology and love learning new skills? Are you a native Swedish speaker?

A global leader in IT services is looking for new members of the team to play an important role in offering first-class technical support for an international client. Mid-level and low-experience roles are available, in addition to positions for more senior team members.

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:

  • Provide high-quality technical support to users
  • Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
  • Escalate an incident or troubleshoot tickets according to the company escalation

Successful candidates should be goal-driven and enthusiastic team players, with excellent communication skills and a proven problem-solver.

  • Native Swedish speaker
  • Fluent English (B2+)
  • Experience in technical support, IT or customer service roles
  • Good communication skills and a team player
  • Monthly performance benefits
  • Meal vouchers
  • Multisport card
  • 5 weeks holiday
  • Language courses
  • Brand new offices in the centre of Brno, with a games room and terrace
  • Excellent training opportunities
Other notes
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This position is archived.
This position is archived.