Technical Support with Swedish

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Contract Type
34 000 - 39 000 Kč
This position is archived.
This position is archived.
Job description

An international IT services company located in Brno is now welcoming profiles of Swedish-speaking candidates with an interest in technology.

Working on behalf of some well-known clients, successful candidates will play a crucial role in an international team, with responsibilities such as:

  • Being responsible for remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
  • Being a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);

Senior profiles will also:

  • Be a part of the shadowing program for tnewcomers and offer assistance to more junior colleagues;
  • Assist team leaders in various duties and help with reporting.

If you would like to be part of a dynamic team based in the centre of Brno, please send a copy of your CV in English, and we will contact you as soon as possible.

  • Native Swedish speaker
  • Fluent English (B2+)
  • Experience in technical support, IT or customer service roles
  • Good communication skills and a team player
  • Monthly performance benefits
  • Meal vouchers
  • Multisport card
  • Hotel accommodation for 2 weeks (for candidates relocating to Brno from further than 150km)
  • 5 weeks holiday
  • Language courses
  • Brand new offices in the centre of Brno, with a games room and terrace
  • Excellent training opportunities
Other notes
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This position is archived.
This position is archived.