TECHNICAL SUPPORT, L2

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Location
Prosek
Industry
IT - Software development
Contract Type
Full-time
Published
Contact
Team Assistant
Reference
13-19-346127
This position is archived.
This position is archived.
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Job description

Are you interested in IT technologies? Do you want to share your technical experience with a 10-member IT team?

Apply for the role: Technical support, level 2!

Key responsibilities

  • Assorted administrative tasks related to HW/SW
  • User support services
  • Technical support for HW including PC/laptop, monitor, docking station, Desk phone, printers etc.
  • Technical support for SW including internal applications, MS Windows 10, internet applications etc.
  • Reporting of actions in the ITSM/ITIL system
  • Troubleshooting and analyses of computer system errors
  • Cable management
  • Building IS infrastructure

Contract length: 6 months with high possibility of extension

Location: Prague 9

Requirements
  • Bachelor´s degree in technical field or relevant experience
  • Good knowledge of IT equipment/SW and its setup
  • Experience with MS Office 365, Outlook/exchange, Remote management tools, iOS, iPads, Active directory administration, TCP/IP and networking basics productivity tools, Windows 10 OS
  • Very good knowledge of English (daily communication with customers and colleagues, written and spoken)
  • Team player
  • Customer oriented attitude
Benefits
  • 5 weeks of holiday/year + sick days
  • Meal vouchers
  • Cafeteria benefit package (up to 4000 CZK per month after trial period) - can be used for travelling, sport&culture, education, wellness and health care
  • International company with daily use of foreign languages
  • Young and dynamic team
Other notes
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This position is archived.
This position is archived.