Technical Support with Dutch

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Contract Type
40 000 Kč
This position is archived.
This position is archived.
Job description

A global leader in IT services is looking for new members of their Dutch technical support team, in a project related to the energy industry.

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:

  • Provide high-quality technical support to users
  • Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
  • Escalate an incident or troubleshoot tickets according to the company escalation

This position is ideally suited to a candidate with a background in technical support, who is goal-orinted and with excellent communication skills.

  • Fluent English and Dutch
  • Good communication skills and a team player
  • Previous experience in technical support, IT or customer service
  • Monthly performance benefits
  • Meal vouchers
  • Multisport card
  • Makro card
  • 5 weeks holiday
  • Language courses
  • Excellent training opportunities
Other notes
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This position is archived.
This position is archived.