Technical Customer Support with Polish

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Location
Industry
Contract Type
Full-time
Salary
33 000 - 35 000 Kč
Published
Reference
16-6-352640
This position is archived.
This position is archived.
Job description

Do you have a passion for technology?

Do you enjoy problem-solving?

Do you speak fluent Polish?

A leading technology and data capturing company is looking for talented individuals to join their Brno office.

As a member of the team, you'll support a number of business-to-business clients, providing information on support issues, compatability and configuration. This is not a call centre position, but a highly collaborative office where teamwork is encouraged - and offers a significant amount of internal training and education.

This will involve:

  • Using technical support knowledge to assist customers through telephone, email and chat sessions
  • Escalating complex enquiries to the L2 support team
  • Provide shadowing and technical training to new team members

This is a position ideally suited to candidates who wish to challenge themselves on a daily basis, and ideally have experience in technical troubleshooting. If this is you, please apply today!

Requirements
  • Fluent Polish
  • Good English (B2 minimum)
  • An active interest in technology and a willingness to learn new skills
  • Excellent communication and problem-solving skills
  • Previous experience in customer/technical support
Benefits
  • 5 weeks' holiday per year
  • Multisport card for sport and recreational activities
  • Lunch contributions
  • Contributions to life insurance/pension
  • Free language courses
  • Training and development programmes
  • Free workplace refreshments
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.