Service desk with German

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Location
Brno
Industry
Customer service
Contract Type
Full-time
Salary
25 000 - 35 000 Kč
Published
Contact
Dvořáková Jana
Reference
16-28-313320
This position is archived.
This position is archived.
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Job description
  • Point of contact for L1 Service Desk.
  • Investigating issues engaging with problem management
  • Continual service improvement activities.
  • Provide guidance to users on next steps to resolve Access issues.
Requirements
  • Interest in Technology and the willingness to learn and develop new skills
  • Upper-intermediate English and German language is a must (min B2) any other European language as an advantage
  • Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
  • Autonomous, creative team player in a multicultural environment
  • Goal-oriented personality
  • Strong communication skills
Benefits

pracovná doba 9,00 - 17,30

We offer:

Interesting salary package

Possibility of professional growth

Trainings

Friendly working environment in an internationally respected company in the centre of Brno

Young and multicultural team

Language courses

Lunch vouchers

Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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This position is archived.
This position is archived.