IT/Technical Support with Hungarian

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Location
Industry
Contract Type
Full-time
Salary
30 000 Kč
Published
Reference
16-6-361610
This position is archived.
This position is archived.
Job description

Are you a Hungarian speaker looking for the next step in your career? Do you have an interest in technology and enjoy helping people?

A global leader in IT services is looking for a new member of their Hungarian technical support team, in a project related to the German energy industry.

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:

  • Provide high-quality technical support to users
  • Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
  • Escalate an incident or troubleshoot tickets according to the company escalation

The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver.

Requirements
  • Fluent English and Hungarian (B2+)
  • Good communication skills and a team player
  • Some knowledge of VPN, Shared Drive and Office 365
  • Interest in IT and customer support
  • Able to start in November
Benefits
  • Monthly performance bonuses
  • Meal vouchers
  • Multisport card
  • 5 weeks holiday
  • Language courses
  • Excellent training opportunities
  • New modern offices in the centre of Brno
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.