We are seeking for multilingual candidates who speak not only perfect English, but also Italian language with background in customer service, HR or administration.

Key Responsibilities:

• Managing and supporting an assigned portfolio of clients or internal stakeholders
• Providing guidance and assistance with processes, systems, and day-to-day inquiries
• Handling service requests and resolving issues via phone, email, and chat in a timely and professional manner
• Building and maintaining strong working relationships with customers, colleagues, and internal teams
• Performing administrative tasks, including maintaining accurate records and processing documentationIdentifying issues, proposing solutions, and providing proactive support when needed
• Ensuring high levels of customer satisfaction through clear communication and effective problem-solving

Contract: limited contract with a possibility of prolongation

Start: immediately

Location: Prague, fully office-based role