IT Helpdesk with French/German/Danish

Location
Industry
Contract Type
fulltime
Published
Reference
16-28-346414
This position is archived.
This position is archived.
Job description

A global leader in IT services is looking for talented French, German and Danish speakers for IT helpdesk roles in the centre of Brno.

In this role, you will:

  • Provide high-quality 1st line support to users
  • Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
  • Escalate an incident or troubleshoot tickets according to the company escalation

Successful candidates should be goal-driven and enthusiastic team players, with excellent communication skills and a proven problem-solver.

This is ideally suited to candidates who enjoy working in a multicultural environment, and features excellent opportunities for career development and personal growth.

Requirements
  • Fluent French, German or Danish
  • Fluent English
  • Good communication skills and a team player
  • Previous experience welcomed but not required
Benefits
  • Joining bonus for candidates boarded in thirty days
  • Monthly performance benefits
  • Meal vouchers
  • Multisport card
  • 5 weeks holiday
  • Language courses
  • Accommodation for up to 2 weeks if relocating to Brno
  • Excellent training opportunities
  • nightshift bonus if later hours are worked
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.