Hungarian-Speaking Claims & Assistance Specialist

Location
Industry
Contract Type
Full-time
Salary
42 000 - 45 000 Kč
Work from home
Partial work from home
Published
Reference
1006429
Job description

Would you like to start or develop your career in an international environment? If you speak Hungarian and English and enjoy helping others, this could be the right opportunity for you.

Join a team that helps travellers navigate unexpected situations by coordinating assistance services and supporting insurance claims. No previous experience in insurance is needed — you will receive comprehensive training to prepare you for the role.

  • Assist Hungarian-speaking clients and communicate with international partners in English.
  • Coordinate support services for travellers who need help during unexpected events.
  • Help manage insurance claims and ensure case information is processed accurately.
  • Follow up on individual cases and coordinate next steps with the relevant parties.
  • Maintain clear records and handle enquiries with care and professionalism.
  • Work closely with colleagues to provide timely and appropriate assistance.
Requirements
  • Hungarian – native or C2 level (essential).
  • English – advanced level for everyday professional communication.
  • A helpful, empathetic, and customer-oriented approach.
  • Good organisational skills and attention to detail.
  • Flexibility to work rotating shifts, including nights and weekends, within a 24/7 operation.
  • Valid authorisation to reside and work in the Czech Republic.
  • Previous customer service experience is welcome but not required. Knowledge of Czech or Slovak at native or C2 level is an advantage.
Benefits
  • Comprehensive five-week training
  • Competitive salary + quarterly bonuses
  • Meal allowance and MultiSport card
  • Language course contribution
  • Hybrid work and flexible shifts
  • Modern Prague offices
  • International team and career development

Important details

Employment type: Full-time employment (HPP)

Work model: Hybrid

Location: Prague city centre

Planned start date: 2 November 2026

Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search