German Speakers for a new Project PRAGUE
Job description
- CUSTOMER SERVICE
- ADMINISTRATION
- TOP INTERNATIONAL COMPANY
Your role will be pro-active, varied and communicative:
- Responsibility for Customer Service supporting one of the European business units
- Order entry and customer claims process
- Maintain high customer service levels
- Participate in cross-functional process improvement initiatives
- Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
- Monitor and report Key Performance Indicators (KPIs)
- Various administrative tasks.
Requirements
And what do you need to apply?
- Very good knowledge of German and English language
- Previous experience in administrative role, account management or customer service is a plus
- Strong organizational skills
- Must be detail oriented
- Communicate and dynamic type of person.
At least one year relevant working experience is welcome:)
Benefits
Company offers a lucrative benefits package on top of your salary:
- Flexible working hours
- 5 weeks of vacation
- 3 sick days
- Meal Vouchers
- Home office
- Flexible working hours
- Cafeteria 1 000CZK/m
- Language courses
- Refreshment at the workplace
- Referral bonus
- Pension Fund Contribution
- Discount on company's goods and products.
Other notes