Customer Service Advisor w German/French – upto 45 000 CZK

Location
Contract Type
fulltime
Salary
35 000 - 45 000 Kč
Published
Reference
20-28-347612
This position is archived.
This position is archived.
Job description

What makes you successful is your ease of conversation, building relationships and connecting with others.

What excites you is a dynamic environment where you are expected to handle multitasking and think outside of the box.

What makes you a great candidate is your customer-centric approach.

For one of our clients, we are looking for candidates to join their back-office team of experienced professionals.

More specifically you will:

  • Take care of your portfolio of customers
  • Be accountable for the timely and accurate resolution of customers' queries and issues (both via telephone or e-mail)
  • Advise customer’s regarding their orders, logistics, and delivery
  • Collect customer’s feedback
  • Maintain and manage a relationship with your customers
  • Work cohesively in a team environment.
Requirements
  • Good command of English and French or German (both written and oral, at least B2+ level)
  • Customer-oriented approach
  • Strong communication and organizational skills
  • A high level of self-motivation and a positive attitude
  • Experience in a customer support environment is a plus

This position is suitable for EU citizens, or foreigners with a valid work permit in CZ, due to the requirement of immediate working availability.

Benefits
  • 25 days of paid vacation
  • Meal vouchers
  • Contribution to insurance
  • Training and courses
  • And more.
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.