Customer Service Advisor in AR with French

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Contract Type
This position is archived.
This position is archived.
Job description

Would you enjoy working in a back office as AR accountants do but at the same time you would like to be pro-active and communicate with your customers more?

In this role, you can be in charge of both!

We are looking for a candidate to join our top Prague clients’ Account Receivable team as a Customer Service Advisor.

You will:

  • Manage your own portfolio of customers;
  • Respond to customer’s needs and problems and proactively contact customers in order to advise them regarding their invoices and processes connected with the payment;
  • Identify problems with the orders, invoices or payments;
  • Follow up with customers;
  • Be responsible for the process until the payment is received and the receivable is cleared;
  • Continuously communicate with both customers and different departments within the company.

In order to manage your tasks you will:

  • Use SAP and CRM systems daily;
  • Communicate with customers primarily via email
  • Educational background in finance/accounting or similar
  • Previous experience in AR would be a plus
  • Strong command of English and French (B2)
  • Good communication skills
  • Analytical thinking
  • Attention to detail
  • Problem-solving attitude
  • Flexible working hours
  • Home-office
  • Meal vouchers
  • Flexi pass
  • Annual bonus
  • Language courses
  • Covering first 2 days of sickness with 100% of salary
  • Life insurance program and Pension savings plan
  • Location in the city centre
  • International team and environment
  • Career opportunities in the one of the most successful companies in the world
Other notes
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This position is archived.
This position is archived.