Customer Care with English - Brno, Czech Republic

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Location
Brno
Industry
Customer service
Contract Type
Full-time
Temporary
Salary
28 000 - 35 000 Kč
Published
Contact
Soukup Eduard
Reference
16-28-333259
This position is archived.
This position is archived.
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Job description

Are you an English speaker looking for a new opportunity? Customer Care Agents are currently needed for an international IT company in Brno.

In this position, you will:

  • Provide technical support for clients (in English)
  • Resolve various issues and troubleshoot technical problems
  • Cooperation with technical departments on advanced issues
  • Providing customer training
  • Providing detailed information regarding products and services in a professional manner
  • No sales activities are required, and no weekend work.
Requirements
  • Fluency in English languge is a must (with a minimum requirement of B2)
  • A good level of technical knowledge (which will be supplemented through company training)
Benefits
  • Company contribution to pension fund or lifestyle purchases (e.g. gym/wellness)
  • Meal vouchers and other discounts
  • Annual performance bonus
  • Sickness compensation plan
  • Private medical program
  • Company risk & life Insurance policy
  • 5 weeks of of holidays
  • Tech lab training environment
  • On-site parking
  • Relocation support available
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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This position is archived.
This position is archived.