Customer Care with English

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Location
Industry
Contract Type
fulltime
temporary
Salary
27 550 - 35 000 Kč
Published
Reference
16-28-341384
This position is archived.
This position is archived.
Job description

Are you an English speaker looking for a new opportunity? Customer Care Agents are currently needed for an international IT company in Brno.

In this position, you will:

- Provide technical support for clients (in English)
-Resolve various issues and troubleshoot technical problems
- Cooperation with technical departments on advanced issues
- Providing customer training
- Providing detailed information regarding products and services in a professional manner
- No sales activities are required, and no weekend work.

Requirements

- Fluency in English language is a must (with a minimum requirement of B2).
- Good communication skills.
- A good level of technical knowledge (which will be supplemented through company training).
- EU citizens only or with valid work permit.

Benefits

- Company contribution to pension fund or lifestyle purchases (e.g. gym/wellness)
- Meal vouchers and other discounts
- Annual performance bonus
- Sickness compensation plan
- Private medical program
- Company risk & life Insurance policy
- 5 weeks of holidays
- Tech lab training environment
- On-site parking
- Relocation support available

Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.