Customer Advisor for Accounts Receivable - with French

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Contract Type
This position is archived.
This position is archived.
Job description

Would you enjoy working in a back office as AR accountants do but at the same time you would like to be pro-active and communicate with your customers more?

In this role, you can be in charge of both!

We are looking for a candidate to join our top Prague clients’ Account Receivable team as a Customer Service Advisor.

You will:

  • Manage your own portfolio of customers;
  • Respond to customer’s needs and problems and proactively contact customers in order to advise them regarding their invoices and processes connected with the payment;
  • Identify problems with the orders, invoices or payments;
  • Follow up with customers;
  • Be responsible for the process until the payment is received and the receivable is cleared;
  • Continuously communicate with both customers and different departments within the company.

In order to manage your tasks you will:

  • Use SAP and CRM systems daily;
  • Communicate with customers primarily via email (only about 20 % of your time may be on phone);
  • Meet your customers occasionally.
  • Fluent English and French
  • Analytical and problem solving and organizational skills
  • Ability to work independently as well as a part of a team
  • Previous work experience in client service, accounting and SAP knowledge would be a big plus
  • Advanced knowledge of Microsoft Office suite
  • Flexible starting time
  • Annual bonus
  • 5 weeks of holidays
  • Language courses
  • Meal vouchers
  • Life insurance
  • Pension savings plan
  • Wellness program
  • Flexi passes
  • Full Coverage of 2 days of absence in case of illness
  • Training program
  • Offices in the city center

and much more!

Other notes
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This position is archived.
This position is archived.