Complex Customer Service Advisor w French

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Location
Industry
Contract Type
fulltime
Published
Reference
20-28-345382
This position is archived.
This position is archived.
Job description

We are seeking enthusiastic candidates who speak French and English fluently to join the Customer Service department in a growing international company based in Prague. You would be the main point of contact for an assigned portfolio of clients, and you will support customer's inquiries and provide them with clear and accurate information in a friendly, professional and efficient way.

More specificaly you will:

  • Communicate with customers via phone or e-mail
  • Perform day-to-day administrative tasks
  • Advise customers regarding orders, logistics, etc.
  • Collect customer’s feedback
  • Solve possible issues
  • Advise customer with how-to’s
  • Establish and maintain effective working relationship with customers
Requirements
  • Good command of English and French (written and oral, B2+ level)
  • Great communicational and organizational skills
  • Pro-client attitude
Benefits
  • Flexible starting time
  • Annual bonus
  • 5 weeks of holidays
  • Language courses
  • Meal vouchers
  • Life insurance
  • Pension savings plan
  • Wellness program
  • Flexi passes
  • Full Coverage of 2 days of absence in case of illness
  • Training program
  • Offices in the city center

and much more!

Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.