Customer Support Specialist with ENG - Relocation to Brno CZ, 1400 EUR

Location
Industry
Contract Type
fulltime
Salary
1 100 - 1 600 €
Published
Reference
16-28-215884
Job description
  • Provide technical support for clients – voice and chat support (in English only)
  • Resolution of various issues
  • Cooperation with technical departments on advanced issues
  • Educating customers
  • Providing detailed information regarding products and services in professional manner
  • Meet desired KPIs given for the role
  • No sales activities required or included
Requirements
  • Fluency in English languge is a must (B2 level for chat support, C1 for phone support)
  • Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)
Benefits
  • Company contribution to pension fund or lifestyle purchases (e.g. gym/wellness)
  • Meal vouchers and beverage discounts
  • Sickness compensation plan
  • Private medical program
  • Company risk & life Insurance policy
  • 25 days of holidays
  • Tech lab training environment
  • On-site parking
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search