Back Office Customer Service Representative with German

Location
Industry
Contract Type
Full-time
Salary
45 000 Kč
Work from home
Flexible work hours
Partial work from home
Published
Reference
1000039
Job description

Are you looking for a new experience in administration / customer service? Would you like to become a part of an international company? Do you speak English and German? Then this job might be the perfect choice for you! Main responsibilities: - Primarily assigned to online / electronic activities without the inbound customer interactions. - Manages product and service complaints forms from customers. - Is point of contact (electronic) for Customers, Sales Representatives, Doctors, Commercial team, etc. - Provides customer with accurate information regarding our products and sales promotions. - Ensures a correct offline order management: Quotations, Orders, Deliveries and Invoices. Start: Immediately Location: Prague - Palmovka Salary: 45 000 CZK/month

Requirements
  • Advanced English and fluent German - Excellent communication skills in writing - Knowledge of SAP is an advantage - Detail oriented and precise - Skilled with Microsoft Office
Benefits
  • possibility of home office (2 days/week)
  • contribution into retirement plan
  • meal allowance
  • 5 weeks of holiday
  • sick days
  • Multisport card
  • Cafeteria
  • friendly environment
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search