Senior Customer Service/Logistics Professional, 40-45000 CZK

Location
Industry
Contract Type
fulltime
Published
Reference
20-28-338593
This position is archived.
This position is archived.
Job description

What makes you successful is your ease of conversation, building relationships and connecting with others.

What excites you is a dynamic environment where you are expected to handle multitasking and think ouside of the box.

What makes you a great candidate is your customer centric approach and your experiences in this field.

For one of our clients, we are looking for candidates to join their back-office team of experienced professionals.

More specifically you will:
- Take care of your portfolio of customers
- Be accountable for the timely and accurate resolution of customers' queries and issues (both via telephone or e-mail)
- Advise customer’s regarding their orders, logistics, and delivery
- Collect customer’s feedback
- Maintain and manage a relationship with your customers
- Work cohesively in a team environment.

Requirements

- 1+ years of experience in a customer support environment or logistics field
- Good command of English (both written and oral, level C1)
- Customer-oriented approach
- Strong communication and organizational skills
- A high level of self-motivation and a positive attitude

Benefits

- 25 days of paid vacation
- Bonuses
- Meal vouchers
- Contribution to insurance
- Training and courses
- And more.

Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.