Multilingual Customer Support (ENG & German or Swedish or Dutch.. or other

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Location
Industry
Contract Type
fulltime
Published
Reference
16-28-346458
This position is archived.
This position is archived.
Job description

Are you looking for an office job where you can start without previous experience? Would you like to work in multinational environment?

A global leader in IT services is looking for both junior and senior candidates to join their team!

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:

  • Provide high-quality 1st line support to users
  • Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
  • Escalate an incident or troubleshoot tickets according to the company escalation procedure

The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver. If this is you, we'd love for you to apply today.

Requirements
  • Fluent English
  • Fluent German or Swedish or Dutch.. or other European language
  • Excellent communication skills
  • Excellent problem-solving skills
Benefits
  • Monthly performance benefits
  • Meal vouchers
  • Multisport card
  • 5 weeks holiday
  • Language courses
  • Accommodation for up to 2 weeks if relocating to Brno
  • Excellent training opportunities
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.