IT Helpdesk with Dutch

Location
Industry
Contract Type
fulltime
Salary
30 000 - 38 000 Kč
Published
Reference
16-28-341501
This position is archived.
This position is archived.
Job description

Do you have an interest in technology and love learning new skills?

A global leader in IT services is looking for a new member of the team to play an important role in an exciting new project!

Help investigate issues relating to problem management and provide support to users in a modern international office in the centre of Brno!

In this role, you will:
- Provide high-quality 1st line support to users
- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation

The successful candidate should be a goal-driven and enthusiastic team player, with excellent communication skills and a proven problem-solver.

Requirements

- Fluent English and Dutch
- Good communication skills and a team player
- Previous experience welcomed but not required

Benefits

- Joining bonus for candidates boarded in thirty days
- Monthly performance benefits
- Meal vouchers
- Multisport card
- 5 weeks holiday
- Language courses
- Accommodation for up to 2 weeks if relocating to Brno
- Excellent training opportunities

Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.