Customer Service Representative with English and other languages

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Location
Industry
Contract Type
Full-time
Salary
40 000 - 50 000 Kč
Published
Reference
20-6-390392-2
This position is archived.
This position is archived.
Job description

Exciting role for fresh graduates and people who already have experience!

Full training is covered from the day one.

The company offers an international and multicultural environment.

Your new responsibilities will include:

  • The first point of contact with customers
  • Managing your own portfolio of customers (companies)
  • Assist customers, handle their inquiries via phone/email
  • Establishing and maintaining effective working relationships internally
  • Performing day-to-day administrative tasks on request such as maintaining records and process paperwork within the system
  • Advising customers regarding purchase orders, contracts, deliveries, etc.
  • Solving ad hoc issues
  • Work very closely with Operations and Sales/Marketing departments
Requirements
  • Fluent English and French/ German/ Italian/ Spanish/ Dannish/ Dutch/ Polish or other EU language
  • Good communication skills are essential !
  • Previous customer service work experience is a plus, not a must
  • Being professional and having positive attitude
  • Independency and responsibility
  • Ability to work effectively either alone or as part of a team
  • Excellent organizational and time management skills

Previous experience is not required.

This position is suitable for EU citizens, or foreigners with a valid work permit in CZ, due to the requirement of immediate working availability.

Benefits
  • 5 weeks of holidays
  • Sick days
  • Meal vouchers
  • Multisport Card
  • Language Course
  • Trainings, personal and professional development
  • Teambuildings
  • Refreshments in the office
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.