We are currently looking for an Account Coordinator with some work experience in the area of Customer Service and B2B communication.

You will be potentially working for our prestigious client in the oil and gas industry, which forges new paths in technology and science and develops safe and reliable energy sources thanks to what cares about sustainability.

Are you the one who we are looking for? Then keep reading.

As an Account Coordinator you will be in charge of:

• Managing an assigned portfolio of customers and maintaining an efficient cooperation
• Handling escalation calls from customers or from Customer Service agents
• Figuring out occurring issues and providing advice if needed
• Setting up and preserving effective working relationships with colleagues, supervisors, and customers
• Carrying out daily administration agenda, for example maintaining records and processing paperwork
• Directing and supporting customers regarding order entry, purchase orders, logistics, delivery, while collecting customer feedback
• Assisting the customer through all orders to cash process
• Retaining and building professional relationships with them