ServiceNow Internal System Senior Specialist

Location

Industry

Contract Type

Full-time

Salary

80 000 - 100 000 Kč

Published

Contact

Reference

20-16-394653-1

This position is archived.

Job description

A well-established, gradually growing international company that is currently looking for a ServiceNow Internal System Senior Specialist

As a ServiceNow Internal System Senior Specialist

your responsibilities will be:

Advising other departments on ServiceNow IT operations management best practices assisting with CMDB (configuration management database) processes and best practices validating discovery results and troubleshooting if necessary
To keep track of the discovery's completion
Address technological difficulties and barriers in the discovery process by collaborating with internal technical teams.
Investigating and troubleshooting the technological difficulties
Management of incidents and accountability for special instances

Requirements

Fluent English (written and spoken B2+)
Pro-active approach
Extensive practical experience with optimizing discovery, modifying patterns, and creating patterns as required.
6+ years of equivalent work experience in corporate areas.
Expertise in using ServiceNow Discovery to navigate across servers, databases, networks, and operating systems.
Proven infrastructural and problem-solving skills
Strong communication and negotiation skills.
Very well-organized with exceptional time-management skills

Benefits

Other notes

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