HR Contact Center with Polish, 40 - 43 000 CZK/m.

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Location
Industry
Contract Type
Full-time
Salary
40 000 - 43 000 Kč
Work from home
Work from home
Partial work from home
Published
Reference
13-14-406227-1
This position is archived.
This position is archived.
Job description

Do you speak advanced Polish? Do you have experience from customer service and are you interested in HR? Do you want to work in multinational environment?

If yes, we are looking forward to your CV!

Job tasks:

  • Communication with employees and solving HR related queries
  • Receive queries via phone, email or chat
  • Log contacts into case management system
  • Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures
  • Escalate queries that cannot be resolved
  • Identify gaps in the supporting documentation and cooperate on improvement of processes
  • Reporting

Start: asap

Location: Prague 8 and home office/fully remote

Contract for one year with possibility of prolongation.

Working schedule: full time (40 h/w) between 7am - 8 pm, Mon-Sat

Requirements
  • Fluent English and advanced Polish (B2)
  • Previous experience with customer service
  • Solid command of MS Excel and Word
  • Pro-active and communicative personality
  • Ability to work in an international team
Benefits
  • 5 weeks of paid holiday
  • Meal vouchers
  • Multisport card
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.