GERMAN speaker roles - administration/customer service

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Location
Praha
Industry
Customer service
Contract Type
Full-time
Salary
30 000 - 50 000 Kč
Published
Contact
Antosíková Natália
Reference
20-6-378571
This position is archived.
This position is archived.
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Job description
  • CUSTOMER SERVICE
  • ADMINISTRATION
  • ACCOUNT MANAGEMENT
  • TOP INTERNATIONAL COMPANY

Your role will be pro-active, varied and communicative:

  • Responsibility for Customer Service supporting one of the European business units
  • Order entry and customer claims process
  • Maintain high customer service levels
  • Participate in cross-functional process improvement initiatives
  • Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
  • Monitor and report Key Performance Indicators (KPIs)
  • Various administrative tasks
Requirements

And what do you need to apply?

  • Knowledge of German and English language
  • Previous experience in administrative role, account management or customer service is a plus
  • Strong organizational skills
  • Must be detail oriented
  • Communicate and dynamic type of person
Benefits

Company offers a lucrative benefits package on top of your salary:

  • Flexible working hours
  • 5 weeks of vacation
  • 3 sick days
  • Meal Vouchers
  • Home office
  • Flexible working hours
  • Cafeteria 1 000CZK/m
  • Language courses
  • Refreshment at the workplace
  • Referral bonus
  • Pension Fund Contribution
  • Discount on company's goods and products
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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This position is archived.
This position is archived.