Video Conferencing Standards Engineer - GLOBAL support

Lokalita Prague
Druh pozice Plný úvazek
Mzda 60 000 - 85 000 CZK/m
Zveřejněno před 12 měsíci
Kontaktní osoba Zeman Ondřej
Referenční číslo 2-10-240089

Popis pozice

Big, well known IT company is building their Global support team providing services to internal clients all around the world (videoconferencing, infrastructure and endpoints - configuration, implementation, security, troubleshooting).

Offered position:

Video Conferencing Standards Engineer

Your will work mainly on Global internal projects - as a key member of the Video Architecture team

Main responsibilities:

  • Managing the roadmap, testing and documenting of software versions and configurations of predefined video conferencing standard systems
  • Documenting and maintaining devices, firmware versions, software versions and inter-device compatibility
  • Defining software role out plans and communicating plans with key stakeholders
  • Defining and maintaining test procedures for software releases
  • Identify, implement, and oversee technical and process improvements across video delivery capability in cooperation with project and architecture teams
  • Assist in transition / implementation of new video collaboration capabilities and offerings
  • Open vendor tickets with appropriate and detailed problem descriptions and supporting information
  • Coach, mentor, and develop team members


  • 4+ years of experience with required technical skills in Cisco videoconferencing infrastructure support. Cisco router/switch administration knowledge is desirable
  • unified communications technologies: media gateways, gatekeepers, telepresence devices, multipoint bridging units, call managers, videoconferencing endpoints and videoconferencing servers

Desired skills:
  • Cisco and/or Polycom video system certification
  • Cisco CCNA certification
  • AMX, Extron, Polycom Sound structure experience
  • Experience administering Cisco and/or Polycom videoconferencing systems (MX, EX, SX, C series, CTS, HDX) and infrastructure (TMS, VCS, CUCM, Codian)
  • Pexip, Acano, Skype for Business experience and/or understanding

  • English is esential
  • Technical education in IT is prefered (Computer Science or equivalent experience)
  • Excellent written and verbal communication skills
  • Some travelling is required


  • Vacation - up to 25 days
  • Meal Vouchers - 80 CZK/day
  • Cafeteria - 1000 CZK/month (after first 3 months of employment, the amount increases to 1100 CZK/month after 2 years of employment)
  • Life/Pension Insurance Contribution - 500 CZK/month (after first 3 months of employment, the amount increases to 700 CZK/month after 2 years of employment)
  • Sick Days
  • Overtime Compensation
  • Referral Bonus
  • Anniversary Present
  • Training
  • Language Academy
  • Employee Discounts
  • Employee Share Purchase Program
  • Teambuilding

Other notes

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IT and Telecommunications | Consultancy | System administration and support | Architect | Administrator | Consultant | Cisco | Správce operačních systémů a sítí