Propojení...

SERVICE DESK with English, German and Dutch

Lokalita Prague
Obor
Druh pozice Plný úvazek
Zveřejněno před asi 1 měsícem
Kontaktní osoba Team Assistant
Referenční číslo 13-10-244638

Popis pozice

We are looking for suitable candidates for our international well known client, for IT SUPPORT WITH ENGLISH, GERMAN and DUTCH.
SUITABLE FOR FRESH GRADUATES WITH IT BACKGROUND!

Responsibilities:

  • providing exceptional customer service
  • creating user profiles, edit and remove access and passwords
  • provide customer support
  • manage closing out of tickets with high quality
  • ad hoc tasks

Location: Prague
Start: ASAP

Requirements

  • IT background (preferably Windows environment, Citrix, Remedy, troubleshooting)
  • previous experience from customer service
  • fluent English, German and Dutch language (both oral and written)
  • detail oriented, organized, and an ability to multi-task
  • excellent customer service skills
  • very good verbal and written communication skills
  • excellent problem solving skills and ability to work independently

Benefits

  • holidays 5 weeks
  • sick days
  • meal vouchers (100 CZK/day)
  • cafeteria
  • flexible start/end of working hours
  • educational courses & training
  • language courses of Czech for foreigners
  • notebook, cell phone, multisport card
  • the opportunity to work in a multicultural company
  • fresh fruit and tea/coffee in the office
  • corporate events (Friday breakfasts, Friday bars, Kick-off party, Summer party)

Other notes

For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=it-telekomunikace

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