Propojení...

Customer Service Representative with English

Lokalita Brno
Obor
Druh pozice Plný úvazek
Zveřejněno před 19 dny
Kontaktní osoba Soukup Eduard
Referenční číslo 16-28-244569

Popis pozice

  • Respond professionally to customer enquiries via email, phone & chat.
  • Always be willing to go the extra mile to exceed customer expectations.
  • Conduct customer training sessions to help our customers exercise their products.
  • Analyse and provide technical troubleshooting where necessary.
  • Participation with adhoc projects and site testing.

Požadavky

  • Fluent knowledge of English language.
  • Excellent communication skills.
  • Previous customer service experience, preferably in a call centre.
  • Computer literacy with the ability to learn customer service software applications.
  • Technical troubleshooting skills an advantage.
  • Customer and detail oriented.
  • Strong team player.
  • Ability to multitask.

Benefity

  • 25 days vacation
  • Salary above average
  • Relocation assistance
  • Life insurance
  • Health care program
  • Language courses
  • Food vouchers
  • Gym membership program
  • Trainings and career progression opportunities

Další informace

Více podobných pozic naleznete na www.grafton.cz/cs/job-search?disciplines=business-services

Multilingual | Zákaznický servis | Help desk | Operátor | Zákaznický servis | Call centre | CSR | Front office | Junior | Senior | SSC | Call Center Operator