Do you have analytical skills?

Do you like solving complex problems and delivering innovative solutions based on the data analysis?

If yes, we are looking forward to your CV!

Job tasks:

• monitoring of service levels (recruitment support department) and site performance
• delivering root cause analysis to identify misses in SLA’s through deep dives of data
• ensure effective management of the incoming and outbound phone, chat, text and email volume
• fix the issues impacting candidates experience in real time
• plan, implement/improve the new/existing processes & tools with a focus on standardization and automation of real time management processes
• communication with vendor partners
• reporting

The contract is for 6 month with possibility of prolongation

Start - asap

Location: Prague

Salary: 37 000 - 38 000 CZK/m