Service Desk Team Leader with English

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Location
Praha
Industry
IT - Hardware, Network, Administration
Contract Type
Full-time
Salary
60 000 - 80 000 Kč
Published
Contact
Dvořák Adam
Reference
20-15-398608
This position is archived.
This position is archived.
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Job description

A well-established, gradually growing international IT company that is currently looking for a Service Desk Team Leader with English.

Do you have experience with leading a team of IT Technicians?

Would you like to be the key pillar in a new team of IT experts?

Then apply! :)

Your daily tasks will be:

  • Leading a team of experienced L1 IT Service Desk team members
  • Creating technical documentation and keeping it accurate
  • Developing training materials for new colleagues
  • Communication with clients
  • Managing the internal database
  • Monitoring KPIs and presenting solutions
Requirements
  • Advanced level of spoken and written English (B2+/C1)
  • Energetic, dynamic and pro-active approach
  • Communication, compassion and social skills are a must
  • Experience with Team Leading or Management position in Service/Help Desk is a must
  • It is a plus to have a Degree in Computer Sciences or similar (not needed)
  • Network security and anti-virus knowledge is an advantage (not needed)
Benefits
  • 5 weeks of holidays
  • 4 Sick days
  • Meal vouchers
  • Referral bonuses
  • Multisport card
  • Refreshment in the office
  • Work on various projects
  • Professional and personal development
  • Developing of linguistic skills
  • Competitive salary and many other interesting benefits
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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This position is archived.
This position is archived.