Service Desk IT Support with French

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Location
Praha
Industry
IT - Hardware, Network, Administration
Contract Type
Full-time
Published
Contact
Ruszó Jakub
Reference
20-15-391985
This position is archived.
This position is archived.
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Job description

Are you an IT enthusiast, a French speaker, and do you enjoy providing technical support?

Key responsibilities:

  • Reply to queries as the 1st point of contact
  • Identify technical issues
  • Ensure user needs are met
  • Record technical issues
  • Escalate more complex issues
  • Accept inbound telephone calls and emails
  • Provide an excellent customer experience
Requirements
  • Command of English and French (C1)
  • Strong communication and interpersonal skills
  • Relevant Experience (1 year)
  • Problem solving skills
Benefits
  • 25 days of holiday
  • Sick days
  • Flexible working hours
  • Meal vouchers
  • Multisport card for sport activities
  • Public transport reimbursement
  • Career development in an international company
Other notes
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This position is archived.
This position is archived.