L1 IT Service Support with English

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Location
Praha
Industry
IT - Hardware, Network, Administration
Contract Type
Full-time
Salary
45 000 - 50 000 Kč
Work from home
Work at the workplace only
Published
Contact
Dvořák Adam
Reference
20-15-398595-2
This position is archived.
This position is archived.
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Job description

Do you wish to launch, or furtherly develop your career in IT?

Do you speak English?

Do you want to thrive both professionally and personally?

Then apply right now!

These will be your daily IT support responsibilities:

  • Replying to questions: Hardware, software and network related
  • Helping users to install their apps
  • Identification and documentation of technical issues
  • Empathetic approach towards customers and their needs
  • Redirecting complex issues to higher positions
  • Creation and contribution on manuals
  • Goal to achieve the best customer feedback
Requirements
  • Advanced level of spoken and written English (B2+/C1)
  • Experience on L1 Support is needed! (Service Desk, Help Desk or similar IT oriented support)
  • Energetic, dynamic and pro-active approach
  • Communication, compassion and social skills are a must
  • It is a plus to have a Degree in Computer Sciences or similar (not needed)
  • Network security and anti-virus knowledge is an advantage (not needed)
Benefits
  • 5 weeks of holidays
  • 4 Sick days
  • Meal vouchers
  • Referral bonuses
  • Multisport card
  • Refreshment in the office
  • Work on various projects
  • Professional and personal development
  • Developing of linguistic skills
  • Competitive salary and many other interesting benefits
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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This position is archived.
This position is archived.