Infrastructure Specialist Junior

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Location
Contract Type
Full-time
Salary
40 000 - 45 000 Kč
Published
Reference
2-16-378491
This position is archived.
This position is archived.
Job description

We are looking for a new addition to our team for the position of Infrastructure Specialist Junior. What will you do?

  • Provide first response technical support for end user connectivity, services and hardware issues
  • Identify technical issues and escalate to appropriate resources
  • Perform hardware and software installation using established network imaging technology
  • Develop/maintain desktop and network support documentation and operating procedures
  • Perform troubleshooting for all kind of IT related problems, physically or remotely
  • Maintain inventory of desktop and network hardware and software
  • Maintain all information in a confidential manner
  • Other duties as assigned
Requirements

What do you need to know?

  • Experience in networking, MS Windows Server, Microsoft Office 365
  • Basic Active Directory knowledge including account provisioning and deprovisioning
  • Basic knowledge of laptop and desktop hardware
  • Basic knowledge of iOS and Android devices
  • Basic Office 365 administration experience
  • Basic knowledge of PowerShell
  • Basic knowledge of network printing
  • Read/Write/Speak English on B1 level
  • Proficient in communication with customers
  • Determined to deliver within agreed timelines
  • Self-directed within broad guidelines
  • Availability to travel (Up to 20% of work time)
Benefits

What we offer?

  • Flexible working hours
  • 5 weeks of holiday
  • 3 sick days
  • Annual bonus
  • Discounts on company products
  • Meal vouchers/card
  • Referral programme
  • Contribution to your pension scheme
  • Great environment in an open-space office in the centre of Prague
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
This position is archived.
This position is archived.