Customer Service Specialist with German

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Location
Prague
Industry
Customer service
Contract Type
Full-time
Published
Contact
Rolejčková Nikola
Reference
20-6-388522
This position is archived.
This position is archived.
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Job description

Do you have English and German on an advanced level?

Do you have some experience in customer service?

Are you a motivated professional with excellent communication skills?

Then do not miss this opportunity – apply for this position and become a Customer Service Specialist!

You will be working for an internationally successful company and your key responsibilities will be:

  • communicating in English and German with customers
  • being responsible for purchasing advice and support for customer regarding company products
  • using a company’s system to process orders
  • managing a portfolio of existing valuable clients and potential new clients
  • operating as a trouble-shooter and providing tech support
Requirements
  • at least 1,5+ years’ experience in customer service
  • fluent English and German – C1 (spoken and written form)
  • an advanced user of the MS office package (the knowledge of Navision and Zendesk is a big plus)
  • great interpersonal skills
  • have an eye for detail and the ability to face challenges
  • client-oriented approach
Benefits
  • 5 weeks of holiday
  • 3 sick days
  • flexible working hours
  • annual bonus
  • meal vouchers/card
  • referral programme
  • discounts on company products
  • contribution to your pension scheme
  • great environment in an open-space office in the centre of Prague
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search
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This position is archived.
This position is archived.