CLIENT SUPPORT WITH POLISH, 49 000 CZK

Location
Industry
Contract Type
Full-time
Salary
49 000 Kč
Work from home
Flexible work hours
Work at the workplace only
Published
Reference
13-6-414246
Job description

We are looking for multilingual candidates who speak fluent English and Polish with customer service / administrative background.

Your new role will include:

  • Taking care of an assigned portfolio of customers
  • Handling customer service inquiries and issues via telephone or email
  • Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
  • Supporting the customer during the entire order to cash process
  • Maintaining and managing relationships with them
  • Solving possible issues and giving advice if needed

Contract: 1 year with a possibility of prolongation

Start: immediately / upon agreement

Location: Prague

Requirements
  • Fluent ENGLISH and POLISH in both written and oral form, min. B2+
  • Previous working experience from customer service or administration
  • Ability to work under pressure
  • Strong communication skills
  • Ability to work effectively either alone or as part of a team
Benefits
  • 5 weeks of vacation
  • Annual bonus
  • Meal allowance
  • Training and courses
  • Other benefits
Other notes
For more related job opportunities visit https://www.grafton.cz/en/job-search