We are looking for multilingual candidates who speak fluent English and Polish with customer service / administrative background.
Your new role will include:
- Taking care of an assigned portfolio of customers
- Handling customer service inquiries and issues via telephone or email
- Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
- Supporting the customer during the entire order to cash process
- Maintaining and managing relationships with them
- Solving possible issues and giving advice if needed
Contract: 1 year with a possibility of prolongation
Start: immediately / upon agreement
Location: Prague